Shipping

ALL SALES ARE FINAL 

• All Sales are Final. We are not able to accept and process returns at this time. Thank you for your understanding.

• Please email teremhq7@gmail.com if you received a wrong item.

• Please confirm that the item and size you are ordering are correct. Size charts are included in the product description for every item to guarantee your satisfaction.

• Please allow an estimated 3-5 weeks excluding holidays. Tracking will be provided via Shopify, once your order has shipped.

• Although we expect that every delivery reaches its destination on time, occasionally packages are handled incorrectly by carriers. Since we have no control over other countries or their postal systems, we waive all liability as soon as the package arrives in the destination nation country.

• International customers please note all national taxes and VAT are automatically included in the price of the product in accordance with your country’s local tax laws unless otherwise stated at check-out.

• Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation. The recipient is also responsible for all customs fees, taxes, and brokerage charges.

• While many orders make it through customs without issues, the customs agency in your country may require you to sign any required forms before receiving your package. It is the recipient's responsibility to check with their country's customs office to verify any fees as we are unable to provide the recipient with the exact amount of the charges. By completing your order you agree to pay all applicable fees.

• If your package is seized by customs officials for any reason whatsoever, we will not issue a refund unless all products are returned to us in their original condition. If you refuse or return your order, no international shipping charges or fees paid to local government will be refunded. If you have any questions, we encourage you to contact your local customs office, as we cannot advise you about your country's customs policies.

• The customer is responsible for submitting their address correctly when placing an order. If your package is returned to sender due to an incomplete address, we are happy to arrange for reshipment once we receive the package at our facility if the customer would like to cover the cost for a second delivery attempt.

We cannot be held responsible for stolen/missing packages. If the package is marked as delivered and has not yet arrived, the recipient is ultimately responsible for contacting the post